{"id":3925,"date":"2019-08-28T10:18:16","date_gmt":"2019-08-28T08:18:16","guid":{"rendered":"https:\/\/www.reiser-st.com\/?page_id=32"},"modified":"2021-11-30T14:56:06","modified_gmt":"2021-11-30T13:56:06","slug":"support","status":"publish","type":"page","link":"https:\/\/www.reiser-insight.com\/index.php\/support\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; fullwidth=&#8220;on&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_fullwidth_image src=&#8220;http:\/\/www.reiser-insight.com\/wp-content\/uploads\/2021\/09\/Banner-Support-2.jpg&#8220; title_text=&#8220;Banner-Support-2&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_row _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_text _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220; header_text_color=&#8220;#0055A5&#8243; header_font_size=&#8220;45px&#8220; header_2_text_color=&#8220;#0055A5&#8243;]<\/p>\n<div class=\"entry-title\">\n<h1>Customer Service<\/h1>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"entry-content\">\n<h2><strong>Technical Advice and Spare Parts<\/strong><\/h2>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;3_5,2_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_column type=&#8220;3_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_image src=&#8220;http:\/\/www.reiser-insight.com\/wp-content\/uploads\/2019\/10\/Reiser-10-7408.jpg&#8220; title_text=&#8220;Reiser-10-7408&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;2_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_text _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;]<\/p>\n<p><strong>Contact<\/strong><\/p>\n<p>[\/et_pb_text][dsm_icon_list _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][dsm_icon_list_child text=&#8220;+49 8178 8681 \u2013 200&#8243; font_icon=&#8220;%%264%%&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8220;+49 8178 8681 \u2013 30&#8243; font_icon=&#8220;%%268%%&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8220;support@reiser-st.com&#8220; font_icon=&#8220;%%153%%&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/dsm_icon_list_child][\/dsm_icon_list][et_pb_text _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;]<\/p>\n<p><strong>Need Help?<\/strong><\/p>\n<p>Use our Ticket system.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Reiser Ticket System&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; fullwidth=&#8220;on&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_fullwidth_code _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220; hover_enabled=&#8220;0&#8243; sticky_enabled=&#8220;0&#8243;]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f6123-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/3925#wpcf7-f6123-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"6123\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6123-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div id=\"ticket-system-modal\" class=\"modal\" style=\"display:none;\">\n<div class=\"modal-bg\"><\/div>\n<div class=\"modal-box\">\n<div id=\"ticket-system-close\" class=\"modal-close\"><i class=\"icon-cancel\"><\/i><\/div>\n<div class=\"wpcf7-form-grid\">\n<div class=\"left\">\n<span class=\"wpcf7-form-control-wrap dsm-contact-form-7-select title\"><select name=\"title\" class=\"wpcf7-form-control wpcf7-select et_pb_contact_select input\" aria-invalid=\"false\"><option value=\"\">Title<\/option><option value=\"Dr.\">Dr.<\/option><option value=\"Prof.\">Prof.<\/option><\/select><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap fullname\"><input type=\"text\" name=\"fullname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name*\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap company\"><input type=\"text\" name=\"company\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your company*\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your eMail*\" \/><\/span>\n<\/div>\n<div class=\"right\">\n<span class=\"wpcf7-form-control-wrap message\"><textarea name=\"message\" cols=\"40\" rows=\"6\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\">Please send me the access data to get into the Reiser Ticket-System...<\/textarea><\/span><\/p>\n<div class=\"dataprivacy-submit\">\n<span class=\"wpcf7-form-control-wrap dataprivacypolicy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dataprivacypolicy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree that reiser-st.com collects my personal data according to the <a href=\"https:\/\/www.reiser-st.com\/data-privacy-policy\/\" title=\"Data Privacy Policy\">GDPR<\/a>.<\/span><\/label><\/span><\/span><\/span><br \/>\n<button type=\"submit\" value=\"Send Request\" class=\"wpcf7-form-control wpcf7-submit et_pb_button btn-secondary\">Send Request<\/button>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; fullwidth=&#8220;on&#8220; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_fullwidth_image src=&#8220;http:\/\/www.reiser-insight.com\/wp-content\/uploads\/2021\/09\/Banner-Support-2.jpg&#8220; title_text=&#8220;Banner-Support-2&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_row _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_text _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220; header_text_color=&#8220;#0055A5&#8243; header_font_size=&#8220;45px&#8220; header_2_text_color=&#8220;#0055A5&#8243;] Customer Service &nbsp; Technical Advice and Spare Parts [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;3_5,2_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_column type=&#8220;3_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_image src=&#8220;http:\/\/www.reiser-insight.com\/wp-content\/uploads\/2019\/10\/Reiser-10-7408.jpg&#8220; title_text=&#8220;Reiser-10-7408&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;2_5&#8243; _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][et_pb_text _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;] Contact [\/et_pb_text][dsm_icon_list _builder_version=&#8220;4.9.4&#8243; _module_preset=&#8220;default&#8220;][dsm_icon_list_child text=&#8220;+49 8178 8681 \u2013 200&#8243; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2>Technical Advice and Spare Parts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:columns {\"className\":\"has-2-columns\"} -->\n<div class=\"wp-block-columns has-2-columns\"><!-- wp:column -->\n<div class=\"wp-block-column\"><!-- wp:image {\"id\":1978} -->\n<figure class=\"wp-block-image\"><img src=\"https:\/\/www.reiser-st.com\/wp-content\/uploads\/2019\/10\/Reiser-10-7408.jpg\" alt=\"\" class=\"wp-image-1978\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column -->\n<div class=\"wp-block-column\"><!-- wp:paragraph -->\n<p><strong>Contact<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>[icon-phone] <a href=\"tel:+49 8178 8681 - 200\">+49 8178 8681 - 200<\/a><br>[icon-fax] <a href=\"tel:+49 8178 8681 - 30 \">+49 8178 8681 - 30<\/a><br>[icon-email] <a href=\"mailto:support@reiser-st.com \">support@reiser-st.com<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Need Help?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Use our Ticket system.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:shortcode -->\n[support-ticket]\n<!-- \/wp:shortcode --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:separator {\"className\":\"is-style-wide\"} -->\n<hr class=\"wp-block-separator is-style-wide\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:heading -->\n<h2><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:shortcode \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3925","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/pages\/3925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/comments?post=3925"}],"version-history":[{"count":9,"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/pages\/3925\/revisions"}],"predecessor-version":[{"id":6124,"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/pages\/3925\/revisions\/6124"}],"wp:attachment":[{"href":"https:\/\/www.reiser-insight.com\/index.php\/wp-json\/wp\/v2\/media?parent=3925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}